Last updated: Aug 6, 2025.

Welcome to Level5Freight, provided by Level5Fleet Corp. (“we,” “us,” or “our”). By using our software platform (the “Platform”), you (“User” or “you”) agree to these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By registering for or using Level5Freight, you agree to be legally bound by these Terms. If you do not agree, you may not access or use the Platform.

2. Scope of Services

Level5Freight is a technology platform designed to facilitate automated freight matching between shippers and carriers, providing TMS and WMS tools, real-time tracking, and built-in security features.

Level5Freight:

• Facilitates secure communication and transaction coordination between shippers and carriers.
• Enables users to set their own pricing terms.
• Provides data points on licensing, insurance, and authority for informational purposes only.
• Automates matching based on shipper-defined criteria.

3. What We Do Not Do

Level5Freight explicitly is NOT:

• A freight broker, carrier, or freight forwarder.
• Responsible for negotiating, dispatching, or controlling freight.
• Responsible for handling or processing payments.
• Issuing, guaranteeing, or assuming liability for Bills of Lading.

4. Account Registration

To use the Platform, users must create an account providing accurate and current information. Users are responsible for maintaining the confidentiality of their account credentials and for all activities associated with their accounts.

5. Fees and Payment

Level5Freight charges usage-based fees linked to platform tools (e.g., load creation, security tracking). Fees are clearly indicated at the time of usage. Payments are handled directly between shippers and carriers. We do not process or intermediate financial transactions.

6. User Responsibilities

Users agree to:

• Provide accurate information and update it promptly.
• Verify independently all documents, licenses, insurance, and credentials.
• Assume full responsibility for decisions made based on data provided via the Platform.

7. Communication and Security

We provide secure, in-platform communication tools designed to reduce theft and fraud. While users may communicate externally, Level5Freight expressly disclaims liability for outcomes resulting from off-platform interactions.

8. Data and Privacy

Level5Freight handles personal data according to applicable privacy laws. By using our services, you consent to our Privacy Policy.

9. Intellectual Property

Level5Freight software and its components are proprietary property of Level5Fleet Corp. You may not copy, modify, distribute, or reverse-engineer any software or system features.

10. Disclaimer and Limitation of Liability

Level5Freight services are provided “as-is” without warranties of any kind. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, Level5Fleet Corp. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

11. Indemnification

You agree to indemnify and hold Level5Fleet Corp. harmless from claims, damages, liabilities, losses, or expenses arising from your use of the Platform or violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your account at our discretion, particularly for violation of these Terms, fraudulent activities, or unauthorized use.

13. Governing Law

These Terms are governed by and construed according to the laws of British Columbia. Any disputes arising out of these Terms will be resolved exclusively in the courts located in British Columbia.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform constitutes acceptance of the revised Terms.

By clicking “Accept” or otherwise using Level5Freight, you confirm your understanding of and agreement to these Terms.